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Route Optimization


TranWAYE™ Route Optimization offers next day batch and real time multi-load route scheduling and optimization.

Prescheduled trips can be designated to an entire fleet or a subset of vehicles for a route. The trips are fed to the route-optimizer engine which quickly analyzes the trip origin and destination locations, requested pickup and drop off times and specific requirements such as vehicle type or other configurable attributes. Attributes could be things like “stretcher required”, “lift van required”, “wheelchair capable”, etc. The attributes and vehicle types are completely configurable. When the optimizer runs, it efficiently assigns the trips to vehicles to build routes. On the day of service, the trips are automatically dispatched to the assigned vehicles sequentially. Trips added, canceled or changed on the day of service are reprocessed through the optimizer and inserted into the appropriate route in progress. Any future trips affected by the change are recalculated in real time.

In 2022, TranWare announced a strategic partnership with WAYE™ to provide the most advanced paratransit Routing Engine + TMS (Transit Management System) + Dispatching Module available. The combination of these applications is poised to revolutionize the paratransit routing & dispatching industry. WAYE, LLC, specializes in AI-based scheduling and optimization Engines for the paratransit market.  The first-generation WAYE routing engine was deployed in large-scale operations including MTA in New York City, NY and MBTA in Boston, MA where it is still in use today.  The WAYE technology is based on multiple patents with additional patent applications currently in process. Currently in its third generation, the WAYE Engine offers even greater efficiency, greater OTP protection, and improved customer ride times, while minimizing zig-zagging, route idle gaps, over-packed routes all with a reduction in total deadhead miles. William Ho has now developed the most sophisticated version of the WAYE Engine, built using his decades of experience to address the evolving paratransit market requirements.

TranWare and WAYE have encapsulated the latest WAYE Engine within an advanced API service allowing it to be fully integrated with the TranWare Enterprise Cloud reservations and fleet management software as well as the TranAir mobile dispatch system. The web-based TranWAYE “day of service” Dispatch Module is designed by ADA paratransit dispatchers. It provides live visual interaction with the Engine, allowing dispatchers to easily modify route structure to match the evolving trip demand profile, re-optimize and re-ETA trips by accessing Google Maps® real-time traffic prediction, “rescue late routes”, “work the waitlist”, and manage MOD (Mobility on Demand) trips throughout the day – intuitively with “minimal clicks”.

TranFixed™ Fixed Route Management offers flexible configuration of public transportation fixed routes.

Route vehicles, stops and service schedules can easily be created and modified within the system. Vehicles equipped with TranAir™ are tracked in real time and a live map displaying routes, vehicle locations and ETAs can be made available to the public, accessible from any desktop or mobile web browser. Both the Dynamic and Fixed Route modules can be augmented by the TranWare Kiosk remote reservation feature and RiderApp™ passenger applications. Passengers can use RiderApp to indicate when they are ready to be picked up on will-call return trips.