TranWare Enterprise Cloud Incident Module is an ideal solution for tracking and managing complaints, accidents, and internal management events that require meticulous logging of action dates and details. The module allows you to associate each incident with a relevant vehicle, driver, contact, specific trip, fleet vendor, or staff member, and comes equipped with a sub-table for related files, including pictures and documents. Additionally, you can keep track of all actions performed during the resolution process by tying multiple notes to the incident. With the TranWare Enterprise Cloud Incident Module, all changes to any of the fields are automatically logged, enabling you to maintain an audit trail with ease.
- Incidents classified as Complaints, Accidents, or Internal
- USer-defined Incident Types for further classification
- Attach incident to particular trip
- Resolution date to track open incidents