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Mobile Applications

Save money, boost profits, and enjoy the technical sophistication that surpasses what the biggest fleets used to boast about. With touch-screen simplicity and integrated turn-by-turn navigation, our in-vehicle and passenger application have the features you need and the price you want.

TranAir™

The innovative and high-tech mobile solution pioneered by TranWare™. Our new next­ generation Android tablet TranAir system includes everything your fleet needs to stay ahead of the pack. Our “Total Solution” software and hardware packages have been optimized for the taxi, paratransit, shuttle, and other ground transportation fleets from 20 to 1,000 or more vehicles

  • A fast, streamlined, easy to use and driver-familiar interface.
  • Bright, easy to read color touch-screens that guide drivers through the job process and display the most relevant features as drivers need them.
  • Fully automated dispatch using TranWare software Full GPS vehicle tracking.
  • Touch-screen satellite navigation, turn-by-turn maps, and voice, and constantly updated maps Customer debit, loyalty and credit cards processing with “swipe and go” power.
  • Dedicated “zone” status display with automatic refresh Easy one-touch driver-to-dispatch messaging.
  • It provides a fully programmable “soft-meter” which simulates a physical taximeter functionality including waiting time.
  • Support for multiple jobs simultaneously.

Log On

Drivers are authenticated by entering their PIN when they log on to the system. 

Clear

While on the “Clear” screen, the vehicle’s current location is indicated in the center of the map.  As the vehicle moves, the map updates automatically. Drivers can mark themselves “Busy” to not receive trip offers, book into a zone or send a message to dispatch.

Busy

When a driver indicates he or she is busy, the screen flashes large text to remind the driver no trips will be offered.

Zone

Displays any zones which have either trips holding or vacant vehicles posted.  This screen updates automatically. Drivers can bid on a trip in a zone by tapping the zone number.

Trip Offer

When a trip is offered to the driver, a tone plays and large “Accept” and “Reject” buttons are presented.  The amount of job details presented on this screen is configurable.

Trip Accepted

Once a trip is accepted, the origin is indicated by a green icon, the destination in red.  The driver’s current location continues to be displayed and updated as the driver approaches the origin of the trip.

Navigation

While ad river is active on a trip, he/she can press “Navigate” to bring up live Google turn-by-turn navigation.  The application will navigate either to the origin or destination of the trip.

Loaded

When the passenger is loaded, the application will show the vehicle’s current location and trip destination on the map.  A configurable “Softmeter” is available which will emulate the function of a traditional hardware meter including waiting time.

Messages

Any messages from the host system or dispatch will play a sound and display in the message screen.  A list of received messages is displayed.

Pricing Details

Upon completion of a trip, the pricing details are presented to the driver.  Any values that can be changed are easily adjusted by tapping the line and entering the value. If configured, passengers can pay securely with a credit card and receive a receipt via text message or email.

Rating

An optional rating screen is provided for drivers to rate passenger experiences.

RiderApp™ Mobile Passenger Application

RiderApp is a lightweight web-application accessible from any mobile device with an Internet connection. Each TranWare fleet can provide a unique mobile experience for their customers with custom branding, logo and color scheme.
With RiderApp, passengers can:

 

  • Submit ASAP or future reservations to their favorite, trusted local transportation company using TranWare.
  • Receive accurate trip cost estimates before submission.
  • Receive live, real-time visual map indicating assigned vehicle location.
  • Receive automated notification when driver is nearby.
  • Securely store credit card information allowing simple “pay in app” functionality (passenger can also opt to pay the driver directly)
  • Receive SMS updates of trip status when app is not in the foreground
  • Receive detailed receipt upon completion of trips.
  • View trip history.

Setup Customer Info

When first accessing the app, passengers enter their name, email, and telephone number.  They can then choose specific requirements, whether or not to receive SMS updates and/or securely submit payment information.

Enter Origin and Destination

Once customer info has been setup, the user can enter their origin (populated automatically) and destination and choose from the available services provided by the local fleet.  Trips can be input for “now” or a date & time in the future.

Select Future Date/Time

Passenger can optionally select a date/time in the future for their trip.

Review Origin, Destination and Route

After origin and destination are entered, the route is displayed for a final review.

Active Trip Details & Route

The driver’s name, picture, and information is displayed along with a real-time display of the trip route.