Dispatching


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Dispatch System Timeline Caller to TranWare™ to Driver

Universal TranWare’s state of the art dispatching and cashiering software works seamlessly with our TranAir in-vehicle solution for quick, easy yet powerful dispatching. Our technology has evolved and matured over almost two decades focused exclusively on the needs of taxi and limousine operators. It’s powerful, stable and unbelievably feature-rich, yet it doesn’t require a server farm or IT guru to keep it running smoothly.

With Universal TranWare’s™ automated software and real-time GPS tracking, dispatchers can see exactly where the vehicles are and dispatch manually or automatically by vehicle location, zone, queue position, or almost any combination you require.

Organize, schedule, and track vehicles, drivers, shifts, licensing, leasing, maintenance or track the status, movement, and location of each vehicle. Ensure fast, accurate CRM based order entry that can be done in seconds by any call taker, or “injected” instantly via your website or our proprietary rider Smartphone app! Support pre booking and special vehicle and driver requests. The possibilities are endless!

TranWare’s system is absolutely one of the most powerful in the industry while being remarkably easy to manage and configure.

Key Features and Benefits of TranWare Dispatch

  1. Flexible order entry screen designed for ease of use and speed
  2. User-definable tab stops
  3. Complete geo-data files,  automatic zone based pricing, mileage estimates
  4. User-definable landmark file. Landmarks can prompt for specific information
  5. Many options for trip pricing including flat rate, zone to zone, metered, mileage-based, hourly, as directed, etc.
  6. Complete customer trip history and instant trip recall
  7. Complete driver and customer profiles
  8. Computer-aided dispatch by vehicle or driver
  9. Dispatch “areas” supporting multiple dispatch screens
  10. Total integration with vehicle maintenance, driver cashiering & account billing
  11. Standing orders & driver scheduling
  12. Caller ID interface
  13. Medicaid interfaces available
  14. Integrated credit card processing and authorization available
  15. Internet reservation support

Universal TranWare Dispatch also seamlessly integrates with our cashiering and billing modules, the most complete and powerful in the business.

Contact us today for a quote!